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Personalized Practice Care for Allergists

Young female allergist performing allergy test on young man holding his arm out.

Are you finding it challenging to balance high patient volumes with efficient practice management in your allergy practice? In the field of allergy and immunology, managing patient care while handling the complexities of practice operations can be a daunting task. According to the Ann Allergy Asthma Immunol, at least 35% of US allergists-immunologists experience professional […]

How 1st Call Can Support Your Pulmonology Practice

Two young female doctors reviewing e-ray scan of lungs.

In the specialized field of pulmonology, where precision and responsiveness are essential, managing administrative tasks and patient communications effectively is crucial. According to Medscape, 47% of pulmonologists surveyed in 2020 reported experiencing burnout, with 48% also indicating that they were suffering from both burnout and depression.  At 1st Call Triage, we understand the unique pressures […]

30 Minutes to Efficiency: Book Your Discovery Call

In the fast-paced realm of healthcare management, optimizing efficiency isn’t just a goal—it’s a necessity. Medical practices across the country are constantly seeking ways to streamline operations, improve patient care, and reduce costs. That’s where 1st Call Triage steps in, offering a specialized approach through our unique Discovery Calls. Why Schedule a Discovery Call with […]

How COVID Revolutionized Telehealth and Remote Staffing

The COVID-19 pandemic has undeniably reshaped various aspects of our lives, from how we work to how we receive medical care. Among the most significant transformations has been the revolution in telehealth and remote staffing, areas where 1st Call Triage, a remote call center and staffing solution, has played a crucial role. These changes, driven […]

Enhancing Practice Efficiency with RPM and CCM

Young female patient testing blood pressure over a zoom call with doctor.

Medical practices constantly seek innovative solutions to streamline operations, improve patient care, and optimize resources. Among the arsenal of tools available, Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) stand out as game-changers. These technologies not only enhance patient outcomes but also elevate practice efficiency. In this blog, we delve into how 1st Call […]

Telehealth on Vacation

Young woman wearing face mask outside on a sunny summer day sitting at a coffee shop table in front of laptop, waving to screen.

In today’s fast-paced world, patients are constantly on the move, and vacations are precious moments of relaxation and adventure. As healthcare providers, ensuring continuous and accessible healthcare for your patients, even when they are traveling, is crucial. Telehealth has revolutionized healthcare access, allowing you to provide care wherever your patients are. With 1st Call Triage, […]

Medical Call Centers in Natural Disaster Recovery

Two female adults and one male adult sitting at long desk with laptops in front of them, all wearing headsets.

Natural disasters can disrupt healthcare systems and access to medical services, underscoring the critical role of medical call centers in disaster recovery efforts. At 1st Call Triage, a leading medical call center and staffing solution, we recognize the importance of preparedness and responsiveness during challenging times. In this blog, we explore the invaluable contributions of […]

HIPAA Compliance in Medical Call Centers

Woman typing on computer while talking on headset. She is wearing a white lab coat and stethoscope around her neck. Coworker can be seen sitting next to her.

Maintaining strict adherence to HIPAA (Health Insurance Portability and Accountability Act) guidelines is paramount in the dynamic landscape of healthcare communication. At 1st Call Triage, a leading medical call center and staffing solution, we recognize the critical importance of HIPAA compliance in safeguarding patient privacy and data security. In this blog, we delve into the […]

How Call Triage Centers Handle Critical Situations

Man concentrating on computer screen, wearing a headset, at a medical call center.

1st Call Triage, a trusted name in medical call center services and staffing solutions, plays a pivotal role in these situations, serving as a vital link between individuals in distress and the help they urgently need. Let’s delve deeper into how 1st Call Triage centers handle critical situations, ensuring the best possible outcomes for those in need.

Unlock the Potential of Your Practice

Book a Discovery Call with Cayce Brannon

Owner & Founder

With 1st Call Triage you’ll eliminate costly turnover, establish excellent patient care, and ensure exceptional service.