864.626.6065

Questions?

Welcome to
1st Call Triage

Welcome to 1st Call Triage, where we are committed to transforming the landscape of medical call center solutions and staffing services. We are committed to exceeding the expectations of our clients and their patients by delivering excellence in every aspect of our work. Our mission is guided by the principles of excellence, efficiency, and empathy, ensuring that practices and patients alike receive the highest level of care and support. We strive to be a trusted partner to healthcare practices, helping them enhance patient care, improve operational efficiency, and achieve their goals.

Why Outsource Your Medical Practice?

Outsourcing your medical practice to 1st Call Triage offers numerous benefits. It leads to significant cost savings by eliminating recruitment, training, and management costs associated with in-house staff, allowing you to allocate resources more efficiently. Our services improve operational efficiency through access to trained professionals and advanced technology, streamlining processes and enhancing patient care. Outsourcing also allows you to focus on core competencies, spending more time on patient care for better outcomes and higher satisfaction. Our scalable services adapt to your practice’s changing needs, ensuring you always have the support required. Lastly, you can expect a high level of quality and professionalism as our team undergoes regular training and quality assurance checks to ensure they meet your standards of patient care in accordance with your specific workplace polices and procedures, while operating as an extension of your practice. 

Our Approach Is
Guided By Our 3 R's

We Are Committed
To The 3 E's

Why Choose 1st Call Triage

Experienced
Team

Our dedicated team of skilled medical professionals is prepared to provide exceptional care and support. With extensive experience in the healthcare industry, we are equipped to address the distinct needs of medical practices.

Comprehensive
Support

We ensure that you have the resources and assistance you need to succeed. Our team is always available to answer your questions and address any concerns you may have, providing you with peace of mind and confidence in our services.

Customized
Solutions

Our flexible solutions can be adapted to fit any practice size or specialty. A team of medical professionals to schedule appointments, refill medications, process prior authorizations, verify insurance, manage medical records, and provide exceptional patient care.

Enhanced Patient
Experience

By providing timely access to care and support, we help improve patient satisfaction and outcomes. Our services are designed to enhance the overall patient experience, leading to better patient retention and loyalty.

Efficiency and
Cost Effectiveness

Our services are designed to help your medical practice operate more efficiently and cost-effectively. We can help you reduce administrative burdens, improve workflow processes, and help you save time and money.