1st Call Triage – Trusted for our experience. Chosen for our care.

Create a plan that is tailored to your office needs.

Pediatric and adult telephone triage services available in addition to a team of medical assistants and nurses

eliminates costly turnover and saves you hours spent training new employees.

provides relief for tired physicians, giving them time to relax outside of the office.

improves patient outcomes and generates revenue for physician practices.

Excellent, professional, reliable call service. I love the documentation and protocol driven security of making sure our patients get taken care of with excellence.

– Dr. Treash, Pediatrician

Great service and clear readily available documentation that can be reviewed quickly by the on-call as needed. Very attentive and reachable ownership.

– Rich, Practice Manager

The providers are super excited about the service. They love the documentation, and they are so pleased with the protocols that you all follow.

– Jeannie, Practice Manager

You deserve a break! At 1st Call Triage we understand the difficulties that come with managing a busy office, so we take the patient calls for you, reducing staff burnout and creating a better work-life balance for your providers.

With over 20 years combined emergency room and telephone triage experience we understand the needs of both patients and providers in today’s healthcare system. We’ve witnessed first hand the results of physician burnout. We’ve cared for numerous ER patients who lack the resources & education to properly manage their chronic health conditions. Our mission is to partner with hospitals and physician practices across the US to provide quality care to patients over the phone while ensuring providers enjoy an enhanced quality of life when away from the office. We are dedicated to excellence and committed to the highest quality of care for your patients. It’s our specialty and our passion.