Our system allows patients to request refills easily, reducing the administrative burden on your staff and ensuring that patients have timely access to their medications.
1st Call Triage, a trusted name in medical call center services and staffing solutions, plays a pivotal role in these situations, serving as a vital link between individuals in distress and the help they urgently need. Let’s delve deeper into how 1st Call Triage centers handle critical situations, ensuring the best possible outcomes for those in need.
As the days get longer and the weather gets warmer, many of us are inspired to thoroughly clean and declutter our homes. But have you considered doing the same for
1st Call Triage: Solving medical challenges with expertise. Our 3R’s and 3E’s approach ensures superior care and efficiency.
At 1st Call Triage, our commitment to excellence in healthcare knows no bounds. That’s why we are thrilled to announce our recent partnership with the Medical Group Management Association (MGMA)
Explore staffing solutions for temporary medical needs in healthcare facilities to maintain patient care quality and staff well-being.
In the fast-paced realm of healthcare, where every second counts, the art of triage decision-making plays a crucial role in steering patients toward the appropriate level of care. In this
Reflect on Black History Month and healthcare equity with 1st Call Triage, committed to addressing bias for every patient’s care.
The setup process is quick and easy. After we meet with you and your team, determine a plan that works for you, and have the signed service agreements in place, a go-live date can be set right away.
We recruit staff specific to your practice needs. In addition, our team uses a language service line with 300 different languages, including Spanish. We also have access to Sign Language services.
Yes, our team can schedule appointments directly in your system following any specific instructions or preferences you have.
We do not offer any after-hours services. We hire and train teams to work remotely during office hours to help practices eliminate staffing shortages and costly turnover.
No, we have teams with as little as 1 staff member. Staffing is solely based on your needs and preferences.
No, we bill an hourly rate for staffing. You are not charged for call minutes.
All staff members are employees of 1st Call Triage and reside within the United States. You are not responsible for payroll or other HR costs for these staff members, including benefits and paid time off.
We can remotely access any EHR safely and securely, allowing our team to communicate directly with your providers as well as document every patient interaction and assist with portal messages.
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No, we will recruit a team dedicated to your practice, who will answer your patient calls daily. You’ll get to know your own remote team that we specifically hire, train and manage for your practice.
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