Optimizing Triage Protocols: Lessons Learned from Real-world Scenarios
Discover how 1st Call Triage revolutionizes triage protocols for unparalleled patient care through innovation and adaptability.
January 20, 2024
Discover how 1st Call Triage revolutionizes triage protocols for unparalleled patient care through innovation and adaptability.
As the holiday season approaches, 1st Call Triage is delighted to spread the festive cheer by unveiling exclusive holiday specials designed to empower healthcare facilities with cost-effective and efficient medical
Discover how 1st Call Triage supports healthcare providers in balancing Christmas celebrations and nursing duties during the holiday season.
Explore the importance of proper training for medical call center staff and remote staffing solutions in healthcare support.
Explore the crucial role of medical call centers in safeguarding patient data and enhancing the telehealth experience securely.
In the ever-evolving landscape of healthcare, managing patient appointments efficiently is crucial. No-shows can disrupt schedules, lead to wasted resources, and even impact patient care. In the pursuit of reducing
Explore how medical call centers and remote staffing enhance chronic care management, supporting patients and healthcare providers.
Explore the future of medical call centers & remote staffing in revolutionizing healthcare delivery, patient experiences, & outcomes.
The setup process is quick and easy. After we meet with you and your team, determine a plan that works for you, and have the signed service agreements in place, a go-live date can be set right away.
We recruit staff specific to your practice needs. In addition, our team uses a language service line with 300 different languages, including Spanish. We also have access to Sign Language services.
Yes, our team can schedule appointments directly in your system following any specific instructions or preferences you have.
We do not offer any after-hours services. We hire and train teams to work remotely during office hours to help practices eliminate staffing shortages and costly turnover.
No, we have teams with as little as 1 staff member. Staffing is solely based on your needs and preferences.
No, we bill an hourly rate for staffing. You are not charged for call minutes.
All staff members are employees of 1st Call Triage and reside within the United States. You are not responsible for payroll or other HR costs for these staff members, including benefits and paid time off.
We can remotely access any EHR safely and securely, allowing our team to communicate directly with your providers as well as document every patient interaction and assist with portal messages.
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No, we will recruit a team dedicated to your practice, who will answer your patient calls daily. You’ll get to know your own remote team that we specifically hire, train and manage for your practice.
Fill out the form below and we will reach out within 24-48 hrs!
Unlock the Potential of Your
Practice with 1st Call Triage
With 1st Call Triage you’ll eliminate costly turnover, establish excellent patient care, and ensure exceptional service.