Influenza and the common cold both pose significant challenges for healthcare systems each year. According to the Centers for Disease Control and Prevention (CDC), flu-related illnesses lead to millions of
The healthcare industry is facing a growing crisis: a shortage of qualified medical assistants (MAs). This issue has become particularly urgent for medical practices, as many are finding it increasingly
Are you finding it challenging to balance high patient volumes with efficient practice management in your allergy practice? In the field of allergy and immunology, managing patient care while handling
In the specialized field of pulmonology, where precision and responsiveness are essential, managing administrative tasks and patient communications effectively is crucial. According to Medscape, 47% of pulmonologists surveyed in 2020
In the fast-paced realm of healthcare management, optimizing efficiency isn’t just a goal—it’s a necessity. Medical practices across the country are constantly seeking ways to streamline operations, improve patient care,
The COVID-19 pandemic has undeniably reshaped various aspects of our lives, from how we work to how we receive medical care. Among the most significant transformations has been the revolution
Medical practices constantly seek innovative solutions to streamline operations, improve patient care, and optimize resources. Among the arsenal of tools available, Remote Patient Monitoring (RPM) and Chronic Care Management (CCM)
In today’s fast-paced world, patients are constantly on the move, and vacations are precious moments of relaxation and adventure. As healthcare providers, ensuring continuous and accessible healthcare for your patients,
The setup process is quick and easy. After we meet with you and your team, determine a plan that works for you, and have the signed service agreements in place, a go-live date can be set right away.
We recruit staff specific to your practice needs. In addition, our team uses a language service line with 300 different languages, including Spanish. We also have access to Sign Language services.
Yes, our team can schedule appointments directly in your system following any specific instructions or preferences you have.
We do not offer any after-hours services. We hire and train teams to work remotely during office hours to help practices eliminate staffing shortages and costly turnover.
No, we have teams with as little as 1 staff member. Staffing is solely based on your needs and preferences.
No, we bill an hourly rate for staffing. You are not charged for call minutes.
All staff members are employees of 1st Call Triage and reside within the United States. You are not responsible for payroll or other HR costs for these staff members, including benefits and paid time off.
We can remotely access any EHR safely and securely, allowing our team to communicate directly with your providers as well as document every patient interaction and assist with portal messages.
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No, we will recruit a team dedicated to your practice, who will answer your patient calls daily. You’ll get to know your own remote team that we specifically hire, train and manage for your practice.
Fill out the form below and we will reach out within 24-48 hrs!
Unlock the Potential of Your
Practice with 1st Call Triage
With 1st Call Triage you’ll eliminate costly turnover, establish excellent patient care, and ensure exceptional service.
