864.626.6065

Questions?

How Call Triage Centers Handle Critical Situations

Man concentrating on computer screen, wearing a headset, at a medical call center.

1st Call Triage, a trusted name in medical call center services and staffing solutions, plays a pivotal role in these situations, serving as a vital link between individuals in distress and the help they urgently need. Let’s delve deeper into how 1st Call Triage centers handle critical situations, ensuring the best possible outcomes for those in need.

How Outsourcing Can Streamline Your Workflow

Man with red hair smiling at camera, sitting at desk in front of laptop wearing a headset and scrubs.

As the days get longer and the weather gets warmer, many of us are inspired to thoroughly clean and declutter our homes. But have you considered doing the same for your medical practice? Just as spring cleaning can refresh your living space, streamlining your workflow can revitalize your practice and improve patient care. One effective […]

Joining Forces for Excellence: 1st Call Triage Becomes a Proud Corporate Member of MGMA

At 1st Call Triage, our commitment to excellence in healthcare knows no bounds. That’s why we are thrilled to announce our recent partnership with the Medical Group Management Association (MGMA) as corporate members. This collaboration marks a significant milestone in our journey toward advancing patient care and supporting medical practices nationwide. A Shared Vision for […]

Triage Decision-Making: Balancing Speed and Accuracy

Male and female medical call center employees wearing headset looking at computer screen. Man is pointing at computer screen talking to female coworker.

In the fast-paced realm of healthcare, where every second counts, the art of triage decision-making plays a crucial role in steering patients toward the appropriate level of care. In this blog post, we explore the intricate dance of decision-making within our triage protocols, emphasizing how 1st Call Triage excels in maintaining equilibrium to deliver optimal […]

Holiday Specials 2023

White background with candy caned, red and white candy, pine cones with fake snow on them, and Christmas tree

As the holiday season approaches, 1st Call Triage is delighted to spread the festive cheer by unveiling exclusive holiday specials designed to empower healthcare facilities with cost-effective and efficient medical call center and staffing solutions. This year, 1st Call Triage is offering limited-time December Deals, including 50% off all recruitment and implementation fees and 5% […]