Cut Costs, Not Care: How Outsourcing Admin Tasks Boosts Your Bottom Line

Close up shot of doctor's desk, typing on calculator on top of paperwork. Doctor is also holding smart phone, next to laptop.

Medical practices face the challenge of delivering high-quality patient care while managing rising operational costs. Administrative burdens, such as appointment scheduling, insurance verification, and prior authorization processing, can drain resources, reduce efficiency, and even impact patient satisfaction. The solution? Outsourcing these essential tasks to 1st Call Practice Solutions. The Cost of Administrative Overload Medical staff […]

Building Better Patient Relationships This Year

Young female doctor, sitting with elderly patient, smiling at one another.

Patient relationships are the cornerstone of a successful practice. Building trust, offering excellent communication, and providing personalized care are all crucial elements for creating long-lasting patient relationships. However, as patient expectations grow, medical practices often face challenges such as high call volumes, overwhelmed staff, and the need to stay up-to-date with patient information. That’s where […]

What Are Your Practice’s Pain Points? Solutions for 2025

Female doctor in office, with hand on forward, looking burned out.

As 2025 approaches, healthcare practices across specialties are identifying their biggest challenges and exploring ways to operate more efficiently. From dermatologists managing patient waitlists to pulmonologists balancing rising caseloads, common pain points like staffing shortages, administrative burdens, and high patient expectations continue to strain healthcare teams. At 1st Call Triage, we specialize in providing innovative, […]

Supporting Pediatricians with Staffing Solutions During RSV and Flu Season

Teddy bear with bandage on head, sitting on table next to medical equipment and mask.

As RSV (Respiratory Syncytial Virus) and flu season approaches, pediatric practices face an overwhelming surge in patient visits. With young children more susceptible to respiratory illnesses, the demand for pediatric care can quickly escalate, putting a strain on medical teams. During this time, pediatricians need reliable staffing solutions to ensure that they can continue providing […]

Personalized Practice Care for Allergists

Young female allergist performing allergy test on young man holding his arm out.

Are you finding it challenging to balance high patient volumes with efficient practice management in your allergy practice? In the field of allergy and immunology, managing patient care while handling the complexities of practice operations can be a daunting task. According to the Ann Allergy Asthma Immunol, at least 35% of US allergists-immunologists experience professional […]

How 1st Call Can Support Your Pulmonology Practice

Two young female doctors reviewing e-ray scan of lungs.

In the specialized field of pulmonology, where precision and responsiveness are essential, managing administrative tasks and patient communications effectively is crucial. According to Medscape, 47% of pulmonologists surveyed in 2020 reported experiencing burnout, with 48% also indicating that they were suffering from both burnout and depression.  At 1st Call Triage, we understand the unique pressures […]

30 Minutes to Efficiency: Book Your Discovery Call

Co-founder, Cayce Branyon and Emily Smith, back to back, outside, wearing phone headsets, smiling on a sunny day.

In the fast-paced realm of healthcare management, optimizing efficiency isn’t just a goal—it’s a necessity. Medical practices across the country are constantly seeking ways to streamline operations, improve patient care, and reduce costs. That’s where 1st Call Triage steps in, offering a specialized approach through our unique Discovery Calls. Why Schedule a Discovery Call with […]

How COVID Revolutionized Telehealth and Remote Staffing

The COVID-19 pandemic has undeniably reshaped various aspects of our lives, from how we work to how we receive medical care. Among the most significant transformations has been the revolution in telehealth and remote staffing, areas where 1st Call Triage, a remote call center and staffing solution, has played a crucial role. These changes, driven […]

Enhancing Practice Efficiency with RPM and CCM

Young female patient testing blood pressure over a zoom call with doctor.

Medical practices constantly seek innovative solutions to streamline operations, improve patient care, and optimize resources. Among the arsenal of tools available, Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) stand out as game-changers. These technologies not only enhance patient outcomes but also elevate practice efficiency. In this blog, we delve into how 1st Call […]

Telehealth on Vacation

Young woman wearing face mask outside on a sunny summer day sitting at a coffee shop table in front of laptop, waving to screen.

In today’s fast-paced world, patients are constantly on the move, and vacations are precious moments of relaxation and adventure. As healthcare providers, ensuring continuous and accessible healthcare for your patients, even when they are traveling, is crucial. Telehealth has revolutionized healthcare access, allowing you to provide care wherever your patients are. With 1st Call Triage, […]

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Are you ready to optimize your medical practice and improve patient care?

Book a free 15-minute Discovery Call with Cayce Branyon, CEO & Co-Founder of 1st Call Practice Solutions, to explore how we can streamline your operations, cut costs, and boost patient satisfaction.

Book a free 15-minute Discovery Call to explore how we can streamline your operations, cut costs, and boost patient satisfaction.

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