5 Ways Back Office Services Can Free Up Your Medical Team

Female doctor on phone writing down on notepad in medical office.

In the demanding world of healthcare, administrative tasks often consume valuable time that could be better spent on patient care. Outsourcing back office services such as medication refill lines, prior authorization processing, and medical indexing can play a pivotal role in streamlining operations. Here are five ways these services can free up your medical team: […]

Prior Authorization Processing is Essential for Medical Practices

Male hand filling out Prior Authorization Processing form.

Prior authorization processing (PA processing) has become one of the most challenging administrative tasks for medical practices. While insurers claim it controls costs and ensures appropriate care, the reality for healthcare providers tells a different story. According to the American College of Physicians and a 2022 survey by the American Medical Association (AMA), prior authorization […]

The Cost of Missed Calls: Why Your Practice Needs a Medical Call Center

Close up shot from behind of doctor on phone, writing down on documents.

In the healthcare industry, clear communication is essential to delivering excellent patient care and running a successful practice. Yet, one often overlooked aspect of patient communication is call management. Missed calls may seem like a small issue, but the consequences can be far-reaching. If your practice lacks a reliable system for answering calls, you may […]

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