SERVICES
Office Hours Nurse Triage
eliminates costly turnover and saves you hours spent training new employees.
After Hours Nurse Triage
provides relief for tired physicians, giving them time to relax outside of the office.
Remote Patient Monitoring
improves patient outcomes and generates revenue for physician practices.
Hospital Partnerships
reduce readmission rates, improve patient satisfaction, and generate revenue for hospital organizations.
OUR PROCESS
CUSTOMIZABLE PLAN
QUALITY SERVICE
INSTANT ACCESS
Nurse First
FREQUENTLY ASKED QUESTIONS
- How long does it take to set up a new service?
- Do your nurses speak Spanish?
- Can you schedule appointments for our patients?
- Do you offer follow up calls?
- How do you communicate with providers?
The setup process is quick and easy. After we meet with you and your team, determine a plan that works for you, and have the signed service agreements in place, a go live date can be set right away.
Our nurses use a language service line with 300 different languages including Spanish. We also have access to Sign Language services.
Yes, our team can schedule appointments directly in your system following any specific instructions or preferences you have.
As part of our telephone triage process we offer free urgent follow up calls within one hour of initial contact with patients who have concerning symptoms, yet do not meet the criteria to send to the emergency room or an urgent care clinic.
In addition, we offer discharge follow up calls to hospital organizations that provide the hospital with a means to improve their patient satisfaction scores, decrease hospital readmission rates, and increase revenue for their organization.
We have a HIPAA secure platform that allows our staff to contact providers via phone or text, depending on their preferences.
