What our customers are saying


“1st Call had us up and running in  24 hours, just in time for a seamless  transition into the Labor Day holiday.”

“1st Call Triage is always readily available for questions and concerns that we may have.”


It’s always the word of mouth that’s the best advice.

Excellent, professional, reliable call service. I love the documentation and protocol driven security of making sure our patients get taken care of with excellence.

– Dr. Treash, Pediatrician

Great service and clear readily available documentation that can be reviewed quickly by the on-call as needed. Very attentive and reachable ownership.

– Rich, Practice Manager

The providers are super excited about the service. They love the documentation, and they are so pleased with the protocols that you all follow.

– Jeannie, Practice Manager

You RN Good Hands

Why 1st Call Triage?

You deserve a break! At 1st Call Triage we understand the difficulties that come with managing a busy office, so we take the patient calls for you, reducing staff burnout and creating a better work-life balance for your providers.

What we stand for



customizable plans to meet your needs

Your Health

avoid unnecessary stress and burnout

Instant Access

we’re here for you 24/7/365

Quality Care

safe and accurate patient care advice

Affordable Prices

save you time and money

Experienced Staff

partner with you and your team

A Message from OUR FOUNDERS

With over 20 years combined emergency room and telephone triage experience we understand the needs of both patients and providers in today’s healthcare system. We’ve witnessed first hand the results of physician burnout. We’ve cared for numerous ER patients who lack the resources & education to properly manage their chronic health conditions. Our mission is to partner with hospitals and physician practices across the US to provide quality care to patients over the phone while ensuring providers enjoy an enhanced quality of life when away from the office. We are dedicated to excellence and committed to the highest quality of care for your patients. It’s our specialty and our passion.

Copyright 1st Call Triage 2021. All rights reserved.