What Are Your Practice’s Pain Points? Solutions for 2025

As 2025 approaches, healthcare practices across specialties are identifying their biggest challenges and exploring ways to operate more efficiently. From dermatologists managing patient waitlists to pulmonologists balancing rising caseloads, common pain points like staffing shortages, administrative burdens, and high patient expectations continue to strain healthcare teams. At 1st Call Triage, we specialize in providing innovative, […]
Minimizing Medication Delays During the Holidays

The holiday season brings joy and celebration, but for medical practices, it can also bring unique challenges. Increased patient demand, staff vacations, and reduced pharmacy hours can contribute to medication delays—creating stress for patients and healthcare teams alike. Ensuring that patients have timely access to their prescriptions during this busy time is essential for maintaining […]
How Remote Patient Monitoring (RPM) Is Transforming Cardiac Care

As the healthcare industry continues to evolve, one of the most promising advancements in cardiology is the use of Remote Patient Monitoring (RPM). For cardiologists, RPM offers a way to monitor patients more effectively, improve outcomes, and reduce hospital admissions—particularly for patients managing chronic heart conditions. This technology is helping transform cardiac care by making […]
Supporting Pediatricians with Staffing Solutions During RSV and Flu Season

As RSV (Respiratory Syncytial Virus) and flu season approaches, pediatric practices face an overwhelming surge in patient visits. With young children more susceptible to respiratory illnesses, the demand for pediatric care can quickly escalate, putting a strain on medical teams. During this time, pediatricians need reliable staffing solutions to ensure that they can continue providing […]
1st Call Fits All: Enhancing Patient Care Across Diverse Medical Practices

Medical practices face the challenge of delivering exceptional care while managing administrative burdens. Whether you’re an allergist, pulmonologist, dermatologist, or another specialist, efficient communication, streamlined operations, and excellent patient support are crucial to maintaining a high standard of care. That’s where 1st Call Triage comes in—our range of services can enhance patient care across all […]
Hurricane Helene: A Pivotal Moment for Reevaluating Medical Practice Operations

As Hurricane Helene swept across the Southeastern United States, its force left behind a harrowing reminder of how vulnerable communities and businesses are to large-scale natural disasters. The storm, which made landfall in Florida’s Big Bend region on Thursday, September 26, as a powerful Category 4 hurricane, carved a devastating 800-mile path of destruction that […]
How 1st Call Triage Can Help Practices Manage Flu and Cold Season

Influenza and the common cold both pose significant challenges for healthcare systems each year. According to the Centers for Disease Control and Prevention (CDC), flu-related illnesses lead to millions of medical visits, hospitalizations, and even deaths annually in the United States. When combined with the ongoing impact of COVID-19, the burden on healthcare facilities is […]
Navigating the Recent Medical Assistant Staffing Shortage

The healthcare industry is facing a growing crisis: a shortage of qualified medical assistants (MAs). This issue has become particularly urgent for medical practices, as many are finding it increasingly difficult to fill MA positions. According to a July 2024 poll from the Medical Group Management Association (MGMA), more than four in ten (43%) medical […]
Personalized Practice Care for Allergists

Are you finding it challenging to balance high patient volumes with efficient practice management in your allergy practice? In the field of allergy and immunology, managing patient care while handling the complexities of practice operations can be a daunting task. According to the Ann Allergy Asthma Immunol, at least 35% of US allergists-immunologists experience professional […]
How 1st Call Can Support Your Pulmonology Practice

In the specialized field of pulmonology, where precision and responsiveness are essential, managing administrative tasks and patient communications effectively is crucial. According to Medscape, 47% of pulmonologists surveyed in 2020 reported experiencing burnout, with 48% also indicating that they were suffering from both burnout and depression. At 1st Call Triage, we understand the unique pressures […]