Outsourcing your medical practice to 1st Call Triage offers numerous benefits, enhancing patient care and operational efficiency. By addressing staffing challenges, this approach not only improves resource allocation but also leads to significant cost savings. Staffing shortages are affecting care quality; the Medical Group Management Association (MGMA) reported increased patient safety risks due to these shortages. Survey Healthcare Global (SHG) found that 34% of physicians observed a rise in medical errors linked to inadequate staffing, and ECRI identified staffing shortages as the top patient safety concern in 2022.

By outsourcing to 1st Call Triage, your practice can achieve significant cost savings by reducing recruitment, training, and management expenses associated with in-house staff. Our trained team seamlessly integrates with your practice, boosting clinical efficiency and patient satisfaction. According to a stat poll from MGMA, many healthcare leaders intend to outsource areas like revenue cycle (36%) and patient communications (33%) to manage costs and enhance services. Partnering with us provides scalable, tailored support that adapts to your practice’s needs while maintaining high-quality care aligned with your policies and protocols.